Any personal information submitted in the contact form will be used only for Harrison Wallace Music to contact you back regarding your enquiry, and will not be saved, or shared with any third parties.

 

Harrison Wallace Music will provide the client’s finished product by transferring the product to the client via email services, using WeTransfer.com. If the client should wish to take the audio away, they will need to provide their own backup device for file storage. Once the client’s session is complete, Harrison Wallace Music will archive all project files. These files will be removed from our main system, but if the situation arises, they can be recalled from the archive if required. Digital storage systems can experience accidental data loss, and therefore we cannot guarantee the safe use or storage of digital audio files. Rare, bugs, hardware failures and glitches may result in the loss of data and Harrison Wallace Music accepts no liability for the usage or storage of any data or audio files. After 6 months of the session/final mix completion, the data will be removed from the archive.

Harrison Wallace Music may also request that a client’s project materials (I.e stems, mixes, mix-downs, photography or video of recording, mixing etc) be used in social media content such as YouTube media, Instagram media and portfolio. If a client’s material is used in any of the prior examples, they will always be credited and a link will be provided to their site or similar media. All rights for the material belong to the artist and Harrison Wallace Music will always advise the artist on the use of their material. If the client does not wish for their work to be used in any or all of the prior examples, they may advise Harrison Wallace Music by contacting on any platform.

 

Before your chosen service is confirmed, you will need to pay a 25% deposit. Once the deposit is received, you will have confirmation via email, and then will be able to go ahead with your service. Some services may require you to cover travel costs. These costs will be dependent upon how far the travel distance is and how much gear is needed. 

 

Prices for each service may vary. Things that may affect the pricing include set length (for live events), what gear is required, number of stems (for mixing), depth of mix (for example, automation, EQ and compression will cost more than adjusting track levels) and length of the song.

 

Harrison Wallace Music may ask you to pay for your product via bank transfer. An invoice will be sent, including pricing, details of service, date, client name and reference number. once payment is received, you will then receive confirmation of payment via email. Any transactions are non-refundable unless the service is cancelled by Harrison Wallace Music. In the case of Harrison Wallace Music having to cancel a service, you will be notified by either email or phone call. A discount may be given depending on the situation. This includes Friends/Family and discount vouchers.

 

For any enquiries or complaints, please email enquiries.HarrisonWallaceMusic@outlook.com